Common scams

Fake tokens

In the TON blockchain, absolutely any user can create their own token, and unfortunately, this feature is often exploited for malicious purposes.

For example, scammers can forge well-known tokens like TON, USDT, NOT, and others, then use them in exchanges or so-called "private deals".

💡 How can you tell a fake token from a real one?

The first thing to know is that genuine tokens like TON, USDT, or NOT will never be marked as 'Unverified token'. If you see that label, it's likely a fake token meant to deceive you.

Second—and just as important—official tokens never contain characters like $ in their names. If someone sends you $TON, it’s fake.

Third, double-checking token information in a blockchain explorer like Tonviewer is always a good idea. Pay attention to the token’s market price and the number of holders. Additionally, if your wallet marks a token as FAKE or SCAM, that means we have already identified the fake and labeled it accordingly, so there should be no doubt that a scammer sent you those tokens.

An example of a fake token in Tonviewer

💡 How to protect yourself from receiving fake tokens?

Here are a few important rules to follow:

  • Never agree to “token exchange” deals with strangers on Telegram.

    Scammers often make their offers seem very attractive — they might promise no fees, instant transfers to your wallet or bank card, and more. No matter how tempting it sounds, please don’t fall for it. Always use trusted services to exchange or sell your crypto.

  • Never agree to offers to buy Telegram usernames or anonymous numbers from unknown Telegram accounts. Scammers may send you fake tokens as “payment”. Always check the token information before sending your NFT to anyone.

    Remember: blockchain transactions are irreversible, and if you send assets to a scammer's address, you won't be able to get them back.

Spam transactions

This type of scam involves sending small TON deposits to your wallet.

The deposits might come from addresses using domains like "tonkeeper_airdrop.ton", "tonkeeper_verification", or similar. Scammers do this to trick users by creating the illusion that the message is from the Tonkeeper team.

These transactions often include misleading messages in the comments. For example:

  • "Your wallet has been frozen. Click here to unfreeze it"
  • "Your account has been blocked. Complete verification to restore access"
  • "Your funds are safe, once the transaction is confirmed, they will be returned to your address"

These are all scams. Don’t trust these messages, don’t click any links, and never send funds in response. Keep in mind: Tonkeeper is a non-custodial wallet. No one can freeze your wallet, block your account, or restrict access to your funds — only you can control them.

💡 How to protect your wallet from spam transactions?

Unfortunately, preventing spam transactions is nearly impossible, since your wallet address is public on the blockchain, especially if you’ve ever made a transaction.

💡 Can scammers access my wallet through these transactions?

No — these transactions don’t pose any direct risk to your wallet.

The real danger lies in you responding — for example, by sending crypto back or clicking a link in the transaction comment. If you connect your wallet to an unverified app and accidentally confirm a malicious transaction, you could lose all your funds.

Fake Tonkeeper team accounts

Scammers may contact you pretending to be a Tonkeeper team member or chat moderator.

The Tonkeeper team will never message you first, ask for your seed phrase (secret key) or any personal information, or ask you to click suspicious links or send crypto.

To contact the official Tonkeeper support team, use the Telegram bot @tonkeeper or email us at support@tonkeeper.com.

💡 What to do if someone claims to be from Tonkeeper?

Don’t trust them, and report the incident to our support team.

Useful Tips

  • Never click on unknown links or connect your wallet to unverified websites or Telegram bots.
  • Always verify information about services before using them.
  • Always pay attention to the details of a transaction: the request will show the amount that may be sent from or received to your wallet. Before confirming a transaction, make sure you're not sending all your assets to scammers.
  • Remember that blockchain transactions are irreversible. If you lose your funds, it won't be possible to recover them.
  • Keep in mind that the Tonkeeper team will never ask you to send funds or request any personal information, such as your wallet’s seed phrase.
  • Note that the Tonkeeper team does not conduct airdrops. If any marketing campaigns are held, information about them will always be published on our official news channel.
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