How to recognize and avoid scams?

As scammers adapt to new trends in the TON blockchain, they are using increasingly sophisticated methods to deceive users. To help raise your awareness and vigilance, we’ve outlined some of the most common scams you might encounter. Here are a few examples:

Spam Transactions

This scam involves receiving a transaction with a zero or small TON deposit. While the transaction itself poses no risk to your wallet, scammers often include links in the transaction comments leading to scam Telegram bots or phishing websites. These links usually offer to let you "participate" in a giveaway, airdrop, or lottery. They might also claim that you've won a "contest" and need to confirm or claim the transaction. Be wary of any offers to confirm transactions or claim tokens, as these are often drainer scripts — malicious scripts designed to transfer all assets from your wallet (including NFTs and tokens) to the scammer in one transaction.

❓ How did the scammer get my wallet address?

If you’ve ever made a transaction, your wallet address is publicly available on the network. Blockchain is a public database where information about every wallet address is stored. Scammers use these public records to send out spam transactions.

❓ How can I avoid receiving these spam deposits?

The only way to avoid them entirely is to not conduct any transactions. Unfortunately, there’s no way to block these spam transactions completely. However, we do our best to mark such transactions as 'spam', label the NFTs and tokens as 'Unverified', and hide them promptly.

Fake NFTs

Scammers often send NFTs disguised as vouchers or tickets for giveaways or lotteries. While NFTs themselves are not a threat, scammers may include links in the NFT description to suspicious websites or Telegram bots. The scam link or QR code can even be embedded in the image.

❓ How do I get rid of scam NFTs?You can hide them in your wallet. Go to the 'Collections' section, select the NFT, and click the 'Report' button. We do not recommend returning the NFT to the sender, sending it to a burn address, or interacting with it in any way. Simply hide it in your wallet.

❓ How can I verify that the NFT I received is fake?

First, look for the 'Unverified' label. NFTs from official TON projects typically won’t have this label. Also, official projects will announce the launch of their NFT collections on their Telegram news channels, Twitter (X), or Discord. If you receive an NFT, such as from Notcoin or Dogs, be sure to verify its legitimacy.

You can also check official collections on Getgems, the main NFT marketplace on The Open Network blockchain. If an NFT is not listed there, it’s likely been hidden as a scam. And of course, you can always contact our support team for further assistance.

Fake Tokens

Fake tokens are created solely to deceive and defraud users. Scammers often capitalize on current trends in the ecosystem. For example, they might create a token amidst the hype surrounding the launch of the Hamster Kombat tap game. As a result, fake tokens often have names or tickers similar to popular projects.

❓ How can I avoid falling for this scam?

Scammers usually create fake tokens before the legitimate one is officially listed. Always verify official sources for token launch details. Before minting or claiming a token, ensure you are using the official app, bot, or website.

Fake Tonkeeper Team Accounts

Scammers may contact you pretending to be Tonkeeper chat administrators or members of our team.

Remember, the Tonkeeper team will never contact you first. You can only reach us through the support bot @tonkeeper on Telegram or via email at support@tonkeeper.com. We will never ask for your seed phrase (secret key) or other personal data, and we will never ask you to click on links to authorize your wallet.

Useful Tips

• Don’t click on unknown links or connect your wallet to unverified websites or Telegram bots.
• Always verify information from official sources, especially when an activity claims to be from popular TON projects like Notcoin, Dogs, Hamster Kombat, etc.
• Pay close attention to transaction details. The confirmation request will always display the amount that can be debited from or credited to your wallet. Before signing a transaction, make sure you’re not sending all your assets to scammers.
• Remember that blockchain transactions are irreversible. If you lose your funds, they cannot be recovered because transactions cannot be undone.
• Note that the Tonkeeper team does not conduct giveaways or airdrops. If we run any marketing campaigns, we will always announce them on our official news channel.